Answer: Skin needs vary between individuals. Please review the information provided with each product and perform a patch test before regular use. If you have a specific skin condition or concern, seek advice from a qualified healthcare professional.
Answer: Ingredient information will be displayed on each product page and product label. If you require additional information before purchasing, please contact our team.
Answer: Delivery time depends on the destination, order volume and selected delivery service. An estimated delivery timeframe will be provided when your order is confirmed.
Answer: Contact us as soon as possible if you need to change an order. We will try to assist, but changes may not be possible after the order has been prepared or dispatched.
Answer: Yes. Enter the recipient’s delivery address when completing your order. Please confirm that all recipient and address information is correct before submitting the order.
Answer: Yes. We welcome enquiries about corporate gifts, staff wellbeing hampers, events and larger gift orders. Contact our team to discuss your requirements.
Answer: Yes. We welcome enquiries from day spas, beauty salons, wellness stores and boutique retailers. Wholesale availability and pricing may depend on the products and order quantity.
Answer: Visit our Contact Us page and select the relevant enquiry type. Tell us about your business, the products you are interested in and your expected order requirements.
Answer: Contact us promptly and provide your order details together with clear photographs of the damaged item and packaging. Our team will review the issue and explain the available next steps.
Answer: Use the Contact Us form on our website. Include your order information when asking about an existing purchase so our team can assist you efficiently.